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WISEPIM billing, plan and credit usage Billing settings is where you manage everything you pay for. Check your plan and renewal date, see how many AI credits you have left, buy more when you need them, and download your invoices. What this page enables: you always know what you are on, what you have left, and what you were charged, without asking anyone.
Checkout runs through Mollie. You can pay with iDEAL, major credit cards, or SEPA direct debit. WISEPIM never stores your full payment details.

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See your subscription at a glance

A summary card at the top of the page shows the essentials:

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What each status means

If your status shows Past due, update your payment method right away. Otherwise you may lose access to premium features.

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Track your AI credits

Every AI action in WISEPIM spends credits. Your plan includes a monthly credit allowance, and the billing page shows how much of it you have used. You can also see your balance without leaving the page you are on. The header shows N remaining, with a Get more credits link next to it.
Not sure what your balance is worth? Open What can I do with credits? on the billing page. It groups the work you can do into Content, Translations, and Research and media, and shows what each action costs.

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What each action costs

Failed translations are refunded automatically, per product and per language, at the rate you were charged.
If you run out of credits during a task, the task stops with “You ran out of credits during this task.” Products that could not be paid for are recorded as failed. Top up, then run those products again.
Resuming a task in the Process Tracker finishes only the part that was never processed, and costs no extra credits. Restarting runs the whole selection again and is charged as a new run.

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Buy extra credits

Ran low before your renewal? Buy a credit pack. This is a one-time top-up, not a change to your plan.
1

Open Buy extra credits

The section sits on the billing page, under your plan.
2

Pick a pack size

Each pack shows its price per 1,000 credits, so you can compare sizes at a glance.
3

Click Buy

Checkout opens at Mollie. Pay with iDEAL, card, or SEPA direct debit.
Bigger packs and higher plans get a better rate per 1,000 credits. Unused pack credits roll over, so nothing you buy expires at your next renewal.

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Manage your subscription

Three actions cover everything you need.

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Change plan

WISEPIM plan comparison and upgrade page with feature tiers Click Change plan to compare plans side by side and pick the one you need. Each plan lists its product limit, its monthly credits, and the features it unlocks.
Upgrade in the middle of a billing cycle and you pay only the difference for the days you have left. Your renewal date stays the same.
Annual billing costs less per month than paying month to month.

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Update payment method

Click Update payment method to change the card or bank account you pay with. Do this as soon as a card expires, so a renewal never fails.

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Cancel subscription

Click Cancel subscription. A confirmation window (“Cancel your plan?”) lists what you lose, so nothing comes as a surprise.
Cancelling does not cut you off straight away. You keep full access until the end of the period you already paid for. After that date your subscription ends.

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Invoices

Every payment gets an invoice, and they all live on this page.
  • Filter the list with All, Open, or Paid.
  • Each row shows the invoice number, date, status, and amount.
  • Click Download PDF to save a copy for your bookkeeping.

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Invoice statuses

Account settings

Update the name and email tied to your subscription.

Security settings

Protect the account that owns your billing with a strong password and 2FA.

Enriching products

See what each enrichment type does before you spend credits on it.

Process Tracker

Watch running tasks, and resume the ones that stopped without paying twice.