AI Chat integrates with your product catalog and Knowledge Library, so the AI understands your products, brand voice, and business context when generating content.
Getting Started
Opening AI Chat
Navigate to AI Chat from the main sidebar. When you open AI Chat for the first time, you will see an empty conversation with suggested prompts to help you get started quickly.Starting a New Conversation
Type your message
Enter your question or request in the message input at the bottom of the screen. You can also click one of the quick-start suggestion cards to pre-fill a prompt.
Send your message
Press Enter or click the send button. The AI will begin generating a response, indicated by a “Thinking…” animation.
What You Can Do
AI Chat goes beyond simple text generation. With access to your live product data, analytics, and customer insights, it can help across five key areas:Product Content
Write product descriptions, optimize titles, create short descriptions, generate FAQ sections, and draft A/B test copy variants — all in your brand voice.
Analytics & Performance
Get revenue reports, conversion funnel analysis, customer segment breakdowns, product performance rankings, and weekly digests.
SEO & Marketing
Run SEO audits, generate marketing copy kits, build keyword strategies, create category page content, and plan seasonal campaigns.
Data Quality
Check product data health, find incomplete products, audit channel readiness, compare quality by product family, and build improvement roadmaps.
Live Data Access
- Quality & Catalog — quality scores, field coverage, catalog stats, improvement roadmap
- Analytics & Revenue — revenue, top products, conversion funnel, marketing analytics
- Customers — customer segments (RFM) and customer analytics
- Search & SEO — site search analytics and Google Search Console performance
- Operations — task statuses and integration sync health
Quick-Start Suggestions
When you start a new conversation, WISEPIM offers suggestion cards you can click to get started immediately:- How is my product data? — get a quality overview of your catalog
- Show store performance — see revenue, orders, and key metrics
- Write in my brand voice — generate content using your Knowledge Library
- Create marketing copy — draft copy for emails, social media, and ads
Prompt Library
Curated Prompts
Curated prompts are ready-to-use templates organized into five categories. Each prompt is designed to pull the right data and produce actionable output.Product Content
| Prompt | What it does |
|---|---|
| Write Product Descriptions | Finds your top products by revenue and generates brand-aligned descriptions using your Knowledge Library voice. |
| Optimize Product Titles | Rewrites your top product titles for SEO — under 70 characters with keyword placement best practices. |
| Create Short Descriptions | Generates 160-character descriptions perfect for category pages and meta descriptions. |
| A/B Test Copy Variants | Creates 3 description variants per product (feature-focused, benefit-focused, story-focused) to test which converts best. |
| Cross-Sell & Upsell Copy | Generates “Pairs well with” and “Upgrade to” copy using frequently bought together data. |
| Product FAQ Generator | Creates pre-purchase Q&A sections with 5 questions covering specs, shipping, use cases, care, and alternatives. |
| Email Flow Copy Kit | Writes copy for abandoned cart, welcome series, and post-purchase email sequences with subject lines and CTAs. |
Analytics & Performance
| Prompt | What it does |
|---|---|
| Revenue & Performance Report | 30-day overview with top products, revenue by channel, conversion funnel, and actionable recommendations. |
| Traffic & Conversion Analysis | Conversion funnel with drop-off rates, cart abandonment, revenue by source, and time-of-day patterns. |
| Customer Segment Analysis | RFM segmentation with segment sizes, revenue contribution, and specific retention tactics. |
| Product Performance Ranking | Top and bottom products by revenue with recommendations to improve underperformers. |
| Weekly Performance Digest | A concise 7-day snapshot with key metrics and quick-win recommendations. |
SEO & Marketing
| Prompt | What it does |
|---|---|
| SEO Content Audit | Finds missing fields, thin content, and quality gaps across your catalog, prioritized by SEO impact. |
| Marketing Copy Kit | Email subject lines, Instagram captions, homepage hero copy, and Google Ads for your top products. |
| Keyword Strategy | Primary keywords and long-tail variations based on your catalog categories with internal linking opportunities. |
| Category Page Content | SEO-optimized category descriptions, H1 tags, and meta descriptions in your brand voice. |
| Seasonal Campaign Planner | Content calendar with product promotions and email themes for the next quarter. |
| Search Performance Insights | Analyzes site search and Google Search Console data to find content gaps and CTR opportunities. |
Data Quality
| Prompt | What it does |
|---|---|
| Product Data Health Check | Quality scores, field coverage, trends, and a prioritized list of fixes with the biggest impact. |
| Find Incomplete Products | Products missing descriptions, images, or prices with business impact analysis. |
| Channel Readiness Audit | Checks if products meet requirements for Google Shopping, Amazon, and marketplaces. |
| Quality by Product Family | Compares quality scores across product families to find which need the most attention. |
| Improvement Roadmap | Prioritized action plan showing which fixes will have the biggest quality score impact. |
Strategic
| Prompt | What it does |
|---|---|
| Catalog Strategy Review | Category distribution, pricing analysis, cross-sell opportunities, and expansion recommendations. |
| Content Quality Scorecard | Rates your product content against ecommerce best practices with a maturity score. |
| Pricing Intelligence Report | Price distribution, top-revenue products, and 3 pricing recommendations (quick win, test, strategic). |
| Content ROI Analysis | Correlates quality scores with revenue to prove content investment impact. |
My Prompts
The My Prompts tab shows prompts you have saved from previous conversations. You can save any message as a reusable prompt by hovering over it and clicking the Save icon.Managing Chat Sessions
AI Chat organizes your conversations into sessions. Each session maintains its own message history, so you can revisit previous conversations at any time.Chat History Sidebar
The sidebar on the left displays all your chat sessions. From here you can:- Create a new chat — start a fresh conversation
- Switch between sessions — click any session to load its messages
- Rename a session — give conversations meaningful names for easy reference
- Delete a session — remove conversations you no longer need
Working with Messages
Copying Responses
Hover over any message to reveal action buttons. Click the Copy button to copy the message content to your clipboard. A checkmark confirms the copy was successful. You can also use the keyboard shortcut Cmd/Ctrl + Shift + C to copy the most recent AI response without hovering.Regenerating Responses
If you are not satisfied with an AI response, click the Regenerate button (circular arrow icon) on the last assistant message. The AI will generate a new response to your most recent question.Providing Feedback
Each AI response includes thumbs up and thumbs down buttons. Use these to indicate whether the response met your expectations. This feedback helps improve future responses.Stopping Generation
If the AI is taking too long or you want to cancel a response mid-generation, click the Stop generating button that appears below the chat, or press the Escape key.AI Prompt Enhancer
The AI Enhance feature helps you write better prompts. If you have a rough idea of what you want but are not sure how to phrase it effectively, the AI Enhance tool can refine your prompt for better results.Review the enhanced prompt
The AI will generate an improved version of your prompt with better structure and specificity.
Tips for Better Results
Writing Effective Prompts
- Be specific — instead of “write a description,” say “write a 150-word product description for a premium leather wallet targeting men aged 25-40”
- Mention your brand voice — include tone guidelines like “professional but approachable” or “playful and casual”
- Set constraints — specify word counts, character limits, or formatting requirements
- Provide context — reference the product category, target audience, or sales channel
- Ask for data first — start with “Show me my top products by revenue” then follow up with “Now write descriptions for these”
Getting the Most from Conversations
- Use follow-up messages — refine the AI output by asking for adjustments in follow-up messages rather than starting over
- Iterate on responses — ask the AI to make the text shorter, more persuasive, or more SEO-focused
- Combine data and content — ask the AI to analyze your data first, then generate content based on the findings
- Save successful prompts — when a prompt produces great results, save it to your Prompt Library for reuse
- Organize sessions by topic — keep separate sessions for different projects or product categories